Complaint Review

Affordable Computers of West Lawn PA

Report: #1044137

Wed, April 17, 2013
Wed, April 17, 2013
Reported By:
Honeybrook Pennsylvania
Affordable Computers of West Lawn PA
2534 Penn Ave. West Lawn, Pennsylvania United States of America Phone:
Electrical Services

Affordable Computers of West Lawn PA west lawn computers, Affordable Computers Affordable Computers, Because They Do No Work, Steal Computer Parts, and Don't fix the issue West Lawn, Pennsylvania

This company initially seemed like a godsend to two financially struggling college students. I walked into this small shoddy looking place with a laptop with a bad DC jack, simple fix for any professional computer repair tech, I would know, I am in school for it. I would perform the service myself however collecting a soldering gun, and pins and other materials seemed unnecessary as the service was "Affordable" -set to be around $100 for both parts and labor combined. They told me and my girlfriend two weeks and they'll have it done. A two weeks went by, I placed a phone call to them asking when they project I could pick up my laptop, They said that the guy had just opened it to take a look. And then another week, a phone call to them, they stated they were waiting on the replacement part to arrive. Then hurricane sandy hit. After another week, I call asking yet again the status of my computer. [continued below]....
..... I was told that due to hurricane sandy, the replacement charger had not yet arrived. Disgruntled but understanding, I said "thank you, please let me know" and hung up. Another week went by, now at the beginning of week 5, I receive a phone call to come pick up my laptop, Great. Upon arrival, the gentleman explained to me that upon inspection, he concluded that it was "too risky" to perform the installation, and he was not willing to perform it, thankfully not charging me for wasting my time. 5 weeks of using the school library and being unable to turn in certain assignments, and being constantly lied to by the three gentleman (if you can call them that) at this "repair shop" I receive a laptop with 4 missing harddrive screws and 2 missing 4 gigabyte sticks of DDR3 Ram (had 8 gigs), it had two 2 gigabyte sticks, non OEM. Outraged I called them and asked them about the missing/replaced parts. They stated that it was impossible because they never removed any parts from the laptop. Bullcrap. Two weeks later, I ordered the part online and did the installation myself, it was painless, unlike my experiences with the lying, thieving, west lawn computers. 

This report was posted on Ripoff Report on 04/17/2013 08:38 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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