• Report: #970853

Complaint Review: Aflac

  • Submitted: Sun, November 18, 2012
  • Updated: Mon, November 19, 2012

  • Reported By: JeepLuv — vancouver Washington United States of America
Aflac
Nationwide United States of America

Aflac refusal to cancel as requested, charged after confirmation of cancellation Internet, Nationwide

*UPDATE Employee: Aflac refusal to cancel as requested, charged after confirmation of cancellation Internet, Nationwide

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I decided that I wasn't able to afford te coverage so I finally contacted Aflac to cancel my membership. I was given instructions to fax to them the form they sent. I did so immediately. That was 10/12/2012. The "REP" said that my account shall be cancelled & if the October 2012 payment was charged, I will get a refund and no more installments shall occur... well... ANOTHER charge for November AFTER "REP" said it wouldn't be! GRRRRRRRR>>>

This report was posted on Ripoff Report on 11/18/2012 02:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Aflac/nationwide/Aflac-refusal-to-cancel-as-requested-charged-after-confirmation-of-cancellation-Internet-970853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Aflac refusal to cancel as requested, charged after confirmation of cancellation Internet, Nationwide

AUTHOR: AflacPhyllis - (United States of America)

Hi JeepLuv, I'm AflacPhyllis, an Aflac worldwide headquarters employee here to help. I'm sorry that you have had an unpleasant experience with Aflac. I am happy to assist you. Please contact me at [email protected] so I can assist you immediately.
Thank you,
AflacPhyllis
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