- Report: #159594
Report - Rebuttal - Arbitrate
Complaint Review: Ai Networks - DriveCrash
Ai Networks - DriveCrash10 Hughes Ste#A107 &12 Mauchy Bldg C Irvine, California U.S.A.
Ai Networks DriveCrash Hard drive recovery PAYMENT UP FRONT, NO REPORT, NO REFUND ripoff Irvine California
*Consumer Comment: Agreement??
*Consumer Comment: TOO MUCH $350.00
*Consumer Comment: How much?
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We called several times after a couple of weeks. No real information and then they asked for payment up front to send to a clean room [we have copies]. No recourse/no refund nothing on document to indicate they wouldn't give us a report or anything.
Nothing was reported and we continued to call. finally I sent an email [more than once asking for our hard drive to be returned] they had the nerve to ask for our credit card to charge $17.00 to return it. I told them I'd have a pickup from UPS but needed an address.
It is the old case "don't pay up front for services" not until service is performed. I would venture we are not the first and won't be the last.
Final insult our AMEX to stop payment has been refused twice now. We both have to work our business and are losing both ways. Didn't get anything and paid for nothing I didn't get!
This report was posted on Ripoff Report on 10/05/2005 12:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ai-Networks-DriveCrash/Irvine-California-92618/Ai-Networks-DriveCrash-Hard-drive-recovery-PAYMENT-UP-FRONT-NO-REPORT-NO-REFUND-ripoff-I-159594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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