- Report: #768182
Report - Rebuttal - Arbitrate
Complaint Review: Air Around the Clock
Air Around the Clock11840 NW 41st Street Coral Springs, Florida United States of America
Air Around the Clock Typical Shady Contractor in the Sunshine State, Coral Springs, Florida
*UPDATE Employee: Air Around The Clock
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I wound up fixing the leak myself but the hardwood floors were ruined.
Since that time I had been trying to work with them to get the service agreement removed and my money refunded and to get my floors repaired. I was told the fine print said that the contract was non refundable even though it had been less than 30 days and that the wood floors were not their fault. I was told their paperwork said they came out for a leak in the a/c unit and the guy wasnt sure why the dispatch wouldn't send someone to look at the leak when i called. He then said I would have seen the leak immediately after not 1 week later. So he basically said I was making the whole thing up to get my wood flooring repaired.
As you can see they probably tell their dspatchers to advise of fees before they send someone so they can charge you for that. Then if you dont play their game, they try to make it seem like you are trying to get something for nothing. Oh and was all done over the phone, they did not even send anyone out to look at the damage afterwards.
I have since filed a complaint with the Better Bussiness Bureau and I will be filing a small claims lawsuit. These people are as shady as it comes. I can only believe the positive comments are from people that work their.
I would definately advise staying away.
This report was posted on Ripoff Report on 08/22/2011 09:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Air-Around-the-Clock/Coral-Springs-Florida-33065/Air-Around-the-Clock-Typical-Shady-Contractor-in-the-Sunshine-State-Coral-Springs-Flori-768182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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