- Report: #924217
Report - Rebuttal - Arbitrate
Complaint Review: Air Care Solutions
Air Care Solutions5783 Mining Ter Rd Internet United States of America
Air Care Solutions US Air Duct Cleaning CAUTION!!!!This company is a Rippoff do not use owner Mason Brunad,office manager Nathan tech Giovani and Mikr Internet
Inverse AT&T password 2*** 8/1/2012 I made an appointment to have my AC serviced with the company that I have an warrant with which was established 1/26/2012. The first appointment was 7/26/2012. They were supposed to call me in 6 months to set up an appointment and never did so I called them. The appointment was from 2-7. They called me at 7:40 to come in 30 minutes. I told the tec that I was not waiting because he was too late. He said that he would have the General manager call me the next day, he did not so I called him 7/27/2012 at 10:00 am and complained about the crappy service. He said that they were busy but did not appligize. He said that I could make another appointment, so I did. This appointment was for 7/31/2012 from 2-6. No one ever showed up or called, so I called him the next day 8/1/2012 11:30 am and told him I was going to report him to the BBB which I did. Come to find out they had 116 complaints 96 within 2012 I said that I wanted a refund. He the put me onhold and some girl picked up the phone and said I could make another appointment, I informed her of their complaint history she said that they did not give refunds. She said do you want to make another appointment for which I did for 8/7/2012 from 2-6. I asked the for their address and she said that they do not give the address out, they use a PO box number. I paid $587.43 for 3 year contract and I told them if I had to I would take legal action. Now if they do not show up for the most recent appointment I Will contact you. Called and canceled my appointment after I called the Department of business and found out that the company no longer had a license. Called the company and told the office manager that I found out that he had no license and that I found out that he had a very bad record with the BBB and Ripoff.com. H e denied and said that was not true. I asked for a refund and he said they do not give refunds and he hung up on me, I also called the Money mag. and complained to them and told them that they had no active license #CAC058056 since 6/28/2012 they said they would look into this and get back to me. The Money mag got back with me 8/8/12 and said that she was looking into this complaint, I talked to Donna 717-509-9257. This is the worst company that I have ever done business with . I really need to get this information out to other people so that they do not get ripped off like I did. Donna S
This report was posted on Ripoff Report on 08/08/2012 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Air-Care-Solutions/internet/Air-Care-Solutions-US-Air-Duct-Cleaning-CAUTIONThis-company-is-a-Rippoff-do-not-use-ow-924217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.