- Report: #236455
Report - Rebuttal - Arbitrate
Complaint Review: Air India
Air India5959 West Century Blvd. Los Angeles, California U.S.A.
Air India Cancelled my flight due to lack of passengers, lost about $400 No refund for my damages ripoff Los Angeles California
I explained that I would not be able to get my connecting flight if I'd travel via London or Paris (the alternative that they offered me later). AI promised that they would take care of that and contact Condor, the airline that would take me from Frankfurt to Spain. Arriving in Frankfurt, the plane to Spain was gone, as expected, the AI counter was already closed, nobody to talk to. I had to spend the night in Frankfurt, buy myself a new ticket for a flight that left about 24 hours later.
When I talked to AI about my damages (new ticket from Frankfurt to Spain, rental car that I had paid for but that I was not able to receive on 12/31, Hotel, food, taxi from airport to hotel and back) the answer was:
"We apologize the inconvenience, but we are not liable because you had two separate tickets."
AI saved money when they decided not to fly to Frankfurt as scheduled and cared a sh** about damages that would occur to their passengers. This is an airline that is happy with passengers that fly once and never again with them.
This report was posted on Ripoff Report on 02/19/2007 06:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Air-India/Los-Angeles-California-90045/Air-India-Cancelled-my-flight-due-to-lack-of-passengers-lost-about-400-No-refund-for-m-236455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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