- Report: #689377
Report - Rebuttal - Arbitrate
Complaint Review: Air Quality Control Agency
Air Quality Control Agency2607 Eaton Rapids Road. Lansing, MI 48911 Internet United States of America
Air Quality Control Agency www.mitigation.com BEWARE!! Company Installs a faulty System only to make you go back to them for repairs which you have to pay them for. BEWARE!!!! Internet
*UPDATE EX-employee responds: Same Old Story
*Consumer Comment: Do not believe the service manager
*UPDATE Employee: Problem Resolved
*Author of original report: Company Waived Charges
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This company installed a radon mitigation system in our home months ago. We decided to re-test for radon levels after the mitigation and levels were even higher than when we originally tested. My husband and I both called the company and the manager told us someone would come out and check the system at no charge. ( we would never pay more money since it was supposed to be installed correctly the first time and we pais $950.00).
When they came back, they installed $500.00 worth of upgrades to the system without even asking us or giving us an estimate. The continue to harass us for the $500.00 payment and are having a biling agencys contact us constantly.
Bottom line- This company will install a system and then will rip you off to getyou to come back to install the "much needed" upgrades- without even asking you or giving you an estimate.
After all of this, the radon level in our home is still high. The system they installed is totally defectove or was installed improperly and we don't trust them to come back to fix it. The company is impossible to communicate with becuase they are extremely disorganized as well. Save yourself a headache and go with another company!!
This report was posted on Ripoff Report on 02/01/2011 09:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Air-Quality-Control-Agency/internet/Air-Quality-Control-Agency-wwwmitigationcom-BEWARE-Company-Installs-a-faulty-System-on-689377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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