- Report: #1009054
Report - Rebuttal - Arbitrate
Complaint Review: AirBNB
AirBNB Buyer Beware --- AIRBNB Chicago, Illinois
Because I was in Chicago to work, not sightsee, I figured I could live with the neighborhood for a few days. When we got to the home, our host Jonese, was waiting. The odor of incense was overpowering -- again, we could open windows and air the place out -- I figured I'd deal -- it was only going to be a few days.
Because going out in the neighborhood was not an option -- my coworker and I decided to eat in. The first four plates we took out of the cupboard were dirty -- we decided to skip cooking anything.
We decided we would just take baths and get some sleep -- we had a long day of meetings ahead. [continued below]....
At this point, we had no other option than to book alternative acomodations.
We immediately notified AirBNB and Jonese the homes owner -- We also documented our experience with photos as well.
I am only citing the most agregious of issues in this forum, however
between the unswept/mopped floors, the gross smell, needles on the
counters -- this rental was certainly not ready to be rented!
In light of these circumstances, we requested a refund of the $700+ we had paid. I was nothing less than astonished when AirBNB told me they would refund half of my money -- as the "host" did not have an opportunity to "fix" the problem.
Because the "problem" is a host that keeps a disgusting rental --- and did nothing prior to our arrival to insure that we wouldn't be bathing in her family's filth -- I have disputed the charge with my credit card company.
Additionally, this owner should warn everyone that this property is in a very DANGEROUS neighborhood
I would have posted on the AIRBNB site, however, for some reason I can't post a comment -- So I thought i would post it here -- I wish I could post the photos as well -- they speak volumes!
This report was posted on Ripoff Report on 02/05/2013 08:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/AirBNB/Chicago-Illinois-60603/AirBNB-Buyer-Beware-AIRBNB-Chicago-Illinois-1009054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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