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  • Report: #651830

Complaint Review: Airvoice Wireless

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  • Submitted: Sat, October 16, 2010
  • Updated: Mon, May 09, 2011

  • Reported By: Terrance — Pensacola Florida United States of America
Airvoice Wireless
Internet United States of America

Airvoice Wireless Airvoice Unlimited Scam, Rip-off, Prepaid Wireless, Unlimited Internet

*Consumer Comment: Don't Lie About the Words You Use

*Consumer Comment: Airvoice Wireless Services

*Consumer Comment: This guy is missing his marbles

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I am writing this report because of the misleading information that Airvoice Wireless has told the whole world. Airvoice Wireless have advertised a unlimited package which includes unlimited talk and text. I was told by this company that no matter how much I talk and text, it would be free. However, this company has cut my service off and my wife service, after having service with them for two months. They told me that I have used over 2000 minutes in the past two months and it is over the expected amount for an average customer. I told them that if it is unlimited, it shouldn't matter how much I use on a monthly basis. It clearly says on the website that it was unlimited. They told me to look in the terms and conditions and it reads as follow: Excessive Usage: Airvoice Wireless LLC reserves the right to cancel any account that has abnormally high amounts of usage.  Excessive usage is based off of the comparison to the average customer, who uses between 1,500-2,000 minutes in a 30 day period. Any accounts with unreasonable or excessive usage may be cancelled upon Airvoices discretion.


I am very disturb by the false advertisement on the first page of their site. It is clearly done that way to manipulate people and to stay in competition with other prepaid carriers. Upon receiving this disturbing news, I have found out that four others have had their service cut off in the past few weeks, which are my neighbors. I will not recommend this company to nobody at all. Check out their terms and conditions at http://www.airvoiceunlimited.com/TermsAndConditions.aspx before making this upsetting decision.

This report was posted on Ripoff Report on 10/16/2010 07:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Airvoice-Wireless/internet/Airvoice-Wireless-Airvoice-Unlimited-Scam-Rip-off-Prepaid-Wireless-Unlimited-Internet-651830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Don't Lie About the Words You Use

AUTHOR: globalcritic - (USA)

"Unlimited" means just that. If it's not an unlimited plan, use an honest and correct word. The dictionary is full of words that can accurately describe the plan. Further, this is capitalism, not socialism. A company's consumer has no obligation to any other of the company's consumers. It's a shame that Americans are being raised to think that a business transaction contains collectivist obligations.

The top review was sufficient to convince me to avoid AirVoice Wireless.
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#2 Consumer Comment

Airvoice Wireless Services

AUTHOR: Abeyjwt1313 - (United States of America)

I also have airvoice wireless and i have their 40 dollar plan, and i use my phone to the max. i send and recieve about 2000 to 3000 texts a day, they havent done anything to me. + it does say it when u call them, while u wait for a customer service rep it goes from music to " Airvoice Wireless reserves the right to Turn off any phone that uses too much or something like that. they arent decieving if they say it.

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#3 Consumer Comment

This guy is missing his marbles

AUTHOR: Jreyes - (United States of America)

I have had Airvoice for several years now and use my unlimited ($39.95) phone all the time. When you abuse something good you ruin it for everyone. The poster must have the phone screwed to his ear all day long being a typical inconsiderate type who jams up the network for everyone, and causes near wrecks on the interstate due to inattentive driving. STOP ABUSING AIRVOICE YOU IDIOT!

Janet

Satisfied Airvoice Customer

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