- Report: #996552
Report - Rebuttal - Arbitrate
Complaint Review: AjRichies
AjRichies265 lafayetee st #20b new york, New York United States of America
AjRichies Digital Trading I brought Canon 7D via phone from AjRichies on Sept 12 - paid $2,000, was delivered COD of $200 TAXES, Delivery refunds at door from UPS - call company for refund 888-871-1256- # not for Canada - sen new york, New York
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After many efforts to contact the company with the limited contact info - email - I am very concern about this company and their shady dealings with my refund. It's now 4 months and I have not heard from them or received my refund (which I am now paying interest on)Sept 12 - place order and paid FOR via phone sales.
United States 09/21/2012 4:00 P.M. Order Processed: Ready for UPS
Shipment ProgressLocationDateLocal Time ActivityConcord,
10/09/2012 10:06 A.M. The receiver does not accept C.O.D.?s and refused this delivery. / Shipment has been forwarded to Corporate Overgoods.Concord,
From: Support AjRichies <firstname.lastname@example.org>
To: Vanessa @yahoo.ca>
Sent: Friday, October 5, 2012 4:34:42 PM
Subject: Re: numerous request for my refund - need ANSWERS order # - SOMEONE please give update
HelloYour package has not come back to us, once we have it in our possession we will refund you.
For more information, please contact our customer service department to assist you.They will be open from 11am - 5pm EST.You can reach them at 888-871-1256 ext 263.Thank you
We are sorry our lines were down. For more information, please contact our customer service department to assist you.They will be open from 11am - 5pm EST.You can reach them at 888-871-1256 or 1-718-679-9937 ext 263.Thank you
On Fri, Nov 2, 2012 at 9:11 AM, Vanessa yahoo.ca> wrote:
THIS PHONE # DOES NOT WORK IT'S BEEN OVER A MONTH YOUR PURCHASE WAS RETURNED THERE IS INTEREST which I now have to pay on my credit card - BECAUSE - THE REFUND IS NOT PROCESS please contact me or send me a working phone number so I can trace my money - $2000. and more
January 14, 2013 - I contacted UPS they informed me that this package was abandon by the sender Digital Trading LLC - and there is nothing they can do for me. They had no record for a contact for Digital Trading LLC. I found a number on the internet and left a message for 9086925000 morris harari
January 14, 2013 - I emailed Support AjRichies <email@example.com> informed them of what UPS told me about the package being abandon to contact me within a week.
This ordeal started in Sept when I tried to purchase a camera on-line but was intercepted by a sales person who kept offering more bonus offers pushing the sales up to over $2200.00 - What he did not mention that tax was on top of his total. When the camera was delivered COD for another $200 I refused it and sent it back.
After many efforts to contact the company with the limited contact info - email - I am very concern about this company and their shady dealings with my refund. It's now 4 months and I have not heard from them or received my refund (which I am now paying interest on)
THIS IS UPS details
09/25/2012 12:33 P.M. The receiver does not accept C.O.D.?s and refused this delivery. / UPS will contact the sender and/or receiver regarding the status or disposition of this package.09/25/2012 2:38 A.M. Package data processed by brokerage. Waiting for clearance. / Delivery rescheduled.Concord,
09/24/2012 7:36 P.M. The receiver does not accept C.O.D.?s and refused this delivery. / Undeliverable international shipment. UPS is obtaining further instructions or approval for return shipment.09/24/2012 3:02 P.M. The receiver does not accept C.O.D.'s and refused this delivery.Mississauga,
09/24/2012 4:46 A.M. Registered with Clearing Agency. Shipment release pending Clearing Agency review. / Released by Clearing Agency. Now in-transit for delivery.
This report was posted on Ripoff Report on 01/14/2013 10:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/AjRichies/new-york-New-York-/AjRichies-Digital-Trading-I-brought-Canon-7D-via-phone-from-AjRichies-on-Sept-12-paid-2-996552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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