- Report: #985190
Report - Rebuttal - Arbitrate
Complaint Review: Ajrichies.com
Ajrichies.com244 5th Avenue Suite J-231 New York, New York United States of America
Ajrichies.com Refuses to refund because of a bad review New York , New York
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I tried to order a canon camera from AJ Richies. The web site stated 5 to 7 days for shipping. A couple of days later they called to confirm the order but said that it would take longer than 5-7 days and for $30 I could get it by Christmas. I said ok, after I hung up I realized, that with the added shipping I could get it cheaper in a store close to me. I called them back and spoke to Greg Taylor and he stated that because they were in sales he could not cancel the order that if I called back the next day customer service could help me. I asked him why he couldn't cancel the order if he just confirmed it? His reply was in a very sarcastic tone "Again you need to call and talk to customer service". Even though it had only been 5 minutes. Greg stated I should call the next day and it would be no problem. I called the next day and canceled. Than a couple of days later the company called to tell me that if I wanted a full refund I would have to remove the negative report I had posted online. I was informed I would not get a full refund unless I gave them a good review and gave them at least a 4 stars only than would they would refund my money. I said refund my money and maybe I would. Nope they will not refund my money for a product I never got, for a product they never sent. This company cheats people.
This report was posted on Ripoff Report on 12/20/2012 06:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ajrichiescom/New-York-New-York-10001/Ajrichiescom-Refuses-to-refund-because-of-a-bad-review-New-York-New-York-985190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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