- Report: #1138108
Report - Rebuttal - Arbitrate
Complaint Review: Ajrichies.com
Ajrichies.com Ajrichies.com is unethical and lies to gain add-on charges Brooklyn, New York New York
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Placed a camera order online from Ajrichies.com and received an email asking me to call their customer service to verify my order. Called and verified $249.00 order and was told that the camera didn't include a battery and they would sell me a high capacity battery for $89.00. I thought that was high but agreed. When camera arrived the battery was 'included' in the accessories box and no 'special' battery was included plus was charged an extra $100.00. I realized that I was lied to by the sales person and demanded my $100.00 back. Their customer service called and tried to justify the 'extra' charge for the battery by telling me that the camera was an international configuration and didn't include the battery. They said I could return the camera along with a $35.00 money order for the 15% stocking charge plus they would subtract shipping costs both ways of $19.99 each way. That's a $75 charge for a $100 discrepancy! I'll never buy from them again and save yourself grief by staying away. This company is unethical and will lie to get a few bucks more added to the order.
This report was posted on Ripoff Report on 04/11/2014 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ajrichiescom/internet/Ajrichiescom-Ajrichiescom-is-unethical-and-lies-to-gain-add-on-charges-Brooklyn-New-Yo-1138108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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