- Report: #911234
Report - Rebuttal - Arbitrate
Complaint Review: Alamo Car Rental
Alamo Car RentalDallas, Texas United States of America
Alamo Car Rental $500 Alamo Gift Card only wrth $230!!! Dallas, Texas
*UPDATE Employee: We're Listening.
I reserved a truck online for a weekend in Dallas. When I checked in, the counter clerk informed me that the value of the gift card that I had just paid $500 for was only worth $230. When I asked her why, she replied, "because that is the way it is".
When I returned home and contacted the corporate office to ask for a better explanation, their answer was "because that is the way it is." They are merged with National Car Rental so neither of those companies will ever get my business in the future!
This report was posted on Ripoff Report on 07/12/2012 04:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alamo-Car-Rental/Dallas-Texas-/Alamo-Car-Rental-500-Alamo-Gift-Card-only-wrth-230-Dallas-Texas-911234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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