• Report: #930472

Complaint Review: Alamo Rent A Car

  • Submitted: Tue, August 21, 2012
  • Updated: Tue, August 21, 2012

  • Reported By: Anna — Lakeville Minnesota United States of America
Alamo Rent A Car
Chicago, Illinois United States of America

Alamo Rent A Car Managers - Steve Fax#314-561-9638 NEVER RENT A CAR FROM ALAMO Chicago, Illinois

*UPDATE Employee: Alamo Rent a Car

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Do not rent from ALAMO. I make reservation with Alamo Rent A Car thru expedia. I rent a Mini Van: $74.00/Day, Unlimited mileage, Extra hour:$24.67, Extra Day:$74.00, Estimated taxes and fees $74.86 for  pick up in Chicago (ORD) airport at 8/7/12 and drop off in Minneapolis (MSP) airport at 8/10/12  for Car rental TOTAL: $296.86. When I check the credit card statement the charges was $903. My rental car cost me $300.00/Day. I call Alamo and talk to regional manager. Steve told me that I sign the agrement (which I did), but it didn't cross my mine to double check all paper work because (I have my confirmation). I faxed my confirmation 473981791COUNT to Steve  on 8/15/12 - NO respond. Called to Alamo Rent A Car on 8/20/12 and talk to Kevin - regional manager, fax him my confirmation again on 8/20/12 - I'm still waiting for a phone call or email.

This report was posted on Ripoff Report on 08/21/2012 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alamo-Rent-A-Car/Chicago-Illinois-/Alamo-Rent-A-Car-Managers-Steve-Fax314-561-9638-NEVER-RENT-A-CAR-FROM-ALAMO-Chicago-I-930472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Alamo Rent a Car

AUTHOR: Alamo Rent A Car - (USA)

Hello Anna,

Thank you for your post. I would like to discuss this further. Please email me at care[at]alamo.com with complete details. Please use reference # 120821-002841 in the subject line of the email. I look forward to hearing from you soon.

Thank you,
-Kyle
Alamo Rent a Car
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