- Report: #564013
Report - Rebuttal - Arbitrate
Complaint Review: Alamo Rent A Car
Alamo Rent A CarOrlando international airport Orlando, Florida United States of America
Alamo Rent A Car, Charged me for tolls I never went through. Orlando, Florida
*Author of original report: How do I contact Employee that left message?
*UPDATE Employee: We want to help
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I called back to Alamo they said they would look into it and get it straightened out. Two weeks later I get another letter "second request for the money" I called again and explained to the girl the whole story. She said she would check it out and have some one call me. Guess what I got the other day another request for the money but never a call back from someone who has the authority to spend $11.25 to fix the problem. I called again this Monday they told me they would call by Tuesday it is now Wednesday and no call. My letter should be here in about a week. I will never rent from Alamo again. If you receive a letter about a toll you didn't run don't bother calling they will never return your call or emails.
This report was posted on Ripoff Report on 02/03/2010 12:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alamo-Rent-A-Car/Orlando-Florida-/Alamo-Rent-A-Car-Charged-me-for-tolls-I-never-went-through-Orlando-Florida-564013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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