- Report: #1022078
Complaint Review: Alamo Rent a Car
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| Alamo Rent a Car Orlando International Airport, Fl
orlando, Florida United States of America |
|
Alamo Rent a Car Rip Off, Bad faith orlando, Florida
*UPDATE Employee: Alamo Cares
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She insisted that I would have to upgrade to a Jeep Cherokee. I asked about the costs several times, but she said it would be pretty much the same, once she would include the GPS and othes small taxes only. She didn`t answer my questions and got my voucher from rental cars and my credit card number.
Well, when I returned the vehicle, Alamo charged my credit card to $711. As I had already paid #463,47 the total amount came to more than one thousand dollars!!!! They are thieves that use their business to rip-off the clients. Get away from Alamo. I will never rent from this guys again in my life. Very disappointed. And I see this is happening to other people either.
Don`t get ripped-off and don`t accept upgrades.
This report was posted on Ripoff Report on 03/01/2013 11:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Alamo-Rent-a-Car/orlando-Florida-32819/Alamo-Rent-a-Car-Rip-Off-Bad-faith-orlando-Florida-1022078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsWeve taken note of your concern and would like to have the opportunity to look into this for you. Please send us a detailed email to care[at]alamo.com including the exact rental location information, your contact info, your rental agreement and any additional information regarding your experience with us.
When emailing, please list Reference Number 130301-002426 in the subject line. We look forward to hearing from you.
Respectfully,
Carol
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Alamo Rent A Car
