- Report: #768848
Report - Rebuttal - Arbitrate
Complaint Review: Alan's Jewelry and Pawn
Alan's Jewelry and Pawn1186 Patton Avenue Asheville, North Carolina United States of America
Alan's Jewelry and Pawn Alan's Pawn Unethical Business Practices Asheville, North Carolina
*Consumer Comment: Dishonest
*REBUTTAL Owner of company: Manager and Receipt
*Author of original report: I tried to do it the "right" way.
*Consumer Comment: Question for Tonia
*REBUTTAL Owner of company: Always want the customer happy!
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I tried to return it and told them that my receipt was lost, to which the only reply I got was the sales person shrugging their shoulders at me. I then asked if they would at least buy it back from me for $50 (half what I paid), they then took my license and looked up the transaction in their computer (proving that it was bought there, by me, less than a month ago). Then, to add insult to injury, they tell me they cannot give me a refund or store credit and offer me $10 to buy it back.
This is not only unethical, but just plain bad business.
This report was posted on Ripoff Report on 08/23/2011 04:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alans-Jewelry-and-Pawn/Asheville-North-Carolina-/Alans-Jewelry-and-Pawn-Alans-Pawn-Unethical-Business-Practices-Asheville-North-Carolina-768848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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