- Report: #999603
Report - Rebuttal - Arbitrate
Complaint Review: Alarm force
Alarm force675 Garyray Drive, Toronto, Ontario Canada
Alarm force Failure to provide marketed Services Toronto, Ontario Canada
Alarm Force failed to notify me that the monitoring service and subsequent notifications of authorities was not being provided. Based on this abject failure, I opted to pursue a more rigorous and responsive security system that would actually work as marketed from a competitive provider of services. I then notified Alarm Force of my intent to terminate services, who advised me I cannot do so, despite their failures to provide service as verbalized by both their technicians and their CEO in his consumer friendly television advertisements.
Alarm Force has stated that i must pay through 2015 and have shunned all responsibility as it pertains to monitoring, which, frankly was a primary motivator in acquiring their service. As Alarm force requires you to set up an auto-pay to them, they have the upperhand in totally discounting any responsibility to treat customers with integrity and customer focused methods. Clearly, do not believe their marketing hype, they do not care about service nor do they have any real concern about your personal safety.
This report was posted on Ripoff Report on 01/19/2013 01:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Alarm-force/Toronto-Ontario-/Alarm-force-Failure-to-provide-marketed-Services-Toronto-Ontario-Canada-999603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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