- Report: #459848
Report - Rebuttal - Arbitrate
Complaint Review: Alert Cellular
Alert Cellular16535 SOUTHWEST FREEWAY, SUGAR LAND, TEXAS 77479 Houston, Texas U.S.A.
Alert Cellular Fraudulent Promises Sugarland Texas
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When is signed up for verizon, I get the fee for t-mobile for breaking the contract. However, I never received the rebate that I was promised. I call verizon, they told me that they are not responsible for whatever happen at alert cellular. I went to alert cellular and i was told the guy who sold me the contract was fired.
The manager at the shop gave me his phone number and i contacted him, he told me that he cannot talk about what happened at alert cellular since he does not work there anymore. I filed the case with the manager and I never received any response for the fee that i paid t-mobile and for the rebate of the phones.
Another thing that i just found out on my contract is that when i signed up for verizon, i paid money to insure both of my phones. However, when i lost one of my phone this month, I called verizon and was told that i don't have any phone insured. I spoke with verizon for 2 hours trying to get some refund for the phones but i got the same run around that they cannot do anything to help me. I am very upset that verizon let some company like this run rip-off offer under their name and basically have no responsible for it.
This report was posted on Ripoff Report on 06/08/2009 08:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alert-Cellular/Houston-Texas-77031/Alert-Cellular-Fraudulent-Promises-Sugarland-Texas-459848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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