• Report: #520620

Complaint Review: Alienware.com

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  • Submitted: Fri, November 06, 2009
  • Updated: Fri, November 06, 2009

  • Reported By: jgregorym — Sugar Land Texas United States of America
Alienware.com
Internet United States of America

Alienware.com Alienware Computers, Alienware stopped manufacturing replacement parts for my $1,800.00 laptop only 18 months after I bought it. Internet

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I purchased a new Alienware m9750 laptop in June of 2008.  November of 2009 I called to purchase a replacement battery and I was told by alienware.com that they were out of stock and had stopped manufacturing replacement parts for the m9750 and that I would not be able to purchase a replacement battery.  They said I should try to find one somewhere else.  I have now checked shopping.google.com, ebay.com and amazon.com and nobody has a replacement battery for the m9750.  My advice to anyone shopping for a new computer is: Don't buy anything from alienware.com or dell.com.  They don't care about their customers at all.

This report was posted on Ripoff Report on 11/06/2009 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alienwarecom/internet/Alienwarecom-Alienware-Computers-Alienware-stopped-manufacturing-replacement-parts-for-m-520620. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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