- Report: #756809
Report - Rebuttal - Arbitrate
Complaint Review: All Audio Expo
All Audio Expo1276 50th Street Brooklyn,, New York United States of America
All Audio Expo Returned Item But Never Received Refund Brooklyn, , New York
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Per All Audio's refund "policy," you need to email their customer service (which is non-existent) in order to receive a Return Merchandise Authorization number and return address instructions. I emailed multiple times and left voice mails and never received a single response. According to their refund "policy," shipping costs are reimbursable only if the return is a result of All Audio's error.
I then notified All Audio that I would send back the record player to their business address without the RMA number. Again - no response. I spent an extra $17 or $18 to ship the product back to them. These shipping costs are clearly refundable as the return was a result of All Audio's failure to ship me the correct product.
I followed up with their sales department via email regarding the return to no avail.
So - here we are, it is almost August and I still don't have my Christmas gift. I will be forwarding this report to them, and threatening to sue as I am a class action lawyer myself but don't have time for s**t like this. Will have to serve small claims papers on them if this doesn't do the trick.
This report was posted on Ripoff Report on 07/26/2011 05:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/All-Audio-Expo/Brooklyn-New-York-11219/All-Audio-Expo-Returned-Item-But-Never-Received-Refund-Brooklyn-New-York-756809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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