- Report: #775826
Report - Rebuttal - Arbitrate
Complaint Review: All Coast auto transport
All Coast auto transportInternet United States of America
All Coast auto transport Not sure they ever showed up, never contacted me, kept my deposit, lied Internet, Internet
*REBUTTAL Owner of company: Great Story but far from the truth.
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My friend never received a call. All Coast claimed that their driver showed up and couldn't contact anyone and left, 2 days before my friend left town!! There have never been issues contacting my friend, and the company I ended up using had no problem contacting her.
This is my first vehicle shipment, they do this for a living. They know the legalities, I do not. What I do know is that they will claimed they tried calling, they didn't. (Why didn't they call me if she wasn't available? Why didn't the other company have a problem contacting her?) They have claimed that I only gave them 1 day to arrive, I gave them 3 and my friend actually left town on the 4th.
I have reported them to BBB and tried to get my deposit back, to no avail. They know the legal issues and will probably keep my deposit. This company took advantage of my trust, they seemed nice and eventually lied, and they covered their bases so that I can't get my money back.
I am in the military and I was moving to ship my vehicle to my new duty station. This company kept my money with no services rendered and then lied about it. Do not believe their website or their very friendly phone conversations, they are liars and will focus only on your money, not on you.
This report was posted on Ripoff Report on 09/12/2011 03:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/All-Coast-auto-transport/internet/All-Coast-auto-transport-Not-sure-they-ever-showed-up-never-contacted-me-kept-my-deposi-775826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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