- Report: #1046018
Report - Rebuttal - Arbitrate
Complaint Review: All Star Appliance Repair
All Star Appliance RepairInternet United States of America
All Star Appliance Repair Unreliable; Very responsive in scheduling an appointment for repairing an oven door but didn't show up three times without calling. Internet
*REBUTTAL Owner of company: Apologize
*REBUTTAL Owner of company: Was resolved
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
We rescheduled to the next day between specific hours. Toward the end of that next time frame I called when he hadn't arrived yet and he asked to call be back because he was in the house doing a job and couldn't talk to me in that house while on the job. I thought it was a bit odd. He didn't call me back at all.
I called the next day and they set me up with another time. Again, the tech was not arriving and I called. The man that answered said he'd get back to me. No call back. I called again toward the end of the 3 hour time frame and he sounded surprised asking, "The tech's not there yet?" No one arrived again.
I gave up and never called again. They never called me back either to explain why they never showed or to reschedule. They never showed any interest at all. I found it very odd and not at all service-oriented. I would never consider using them again.
What was odd however, was that during every phone conversation the person seemed genuinely friendly and service-oriented. Their quote was very reasonable but they in fact, did nothing in the end!
This report was posted on Ripoff Report on 04/24/2013 09:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/All-Star-Appliance-Repair/internet/All-Star-Appliance-Repair-Unreliable-Very-responsive-in-scheduling-an-appointment-for-re-1046018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.