- Report: #386295
Report - Rebuttal - Arbitrate
Complaint Review: All Star Vacation Marketing Group
All Star Vacation Marketing Group825 Brickell Bay Dr. Suite 246-247249 Miami, Florida U.S.A.
All Star Vacation Marketing Group False and misleading propaganda of their vacation packages. Miami Florida
This is what happened to us, after being recorded several times with their details and agreements we made to their lies and false propaganda.
It turns out to be a big scam, not only was impossible to make reservations for this vacation but we also found out there were only 3 standard hotels available which were not the hotels we were told, only two tickets for the theme parks were given with the package as long as we sat down for 90 minutes to listen to a presentation regarding their vacation properties. This is outrageous!!!!!
Supposedly, we were able to request the Disneyland hotel at Anaheim CA, along with four tickets and not paid any additional fees. The reservation fee was $29.00, our final confirmation indicated a different location, Garden Grove not Anaheim and we were told only two Disneyland tickets will be given to us. In Several occasions we indicated we wanted to take our children to Disneyland for vacation and told them we would need four tickets for the entire family. This incident really frustrated us and after finding this was a scam and all the information was misleading and false we told them we wanted to cancel the reservation and get a refund. The reply we got from their customer service department was that the purchase we had made was non-refundable. We are so disappointed and frustrated to the fact that this type of companies made their millions by selling false and misleading propaganda. We are not going to tolerate this. The final situation with our case was that we were forced to cancel everything to avoid getting charge an additional $75.00 fee. We want to extend our disagreement and frustration and would like to make bad publicity of this company and alert the public so they won't have to deal with this type of scams.
Las Vegas, Nevada
This report was posted on Ripoff Report on 10/30/2008 08:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/All-Star-Vacation-Marketing-Group/Miami-Florida-33131/All-Star-Vacation-Marketing-Group-False-and-misleading-propaganda-of-their-vacation-packa-386295. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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