- Report: #1068433
Report - Rebuttal - Arbitrate
Complaint Review: All State Van Lines Relocation, Inc.
All State Van Lines Relocation, Inc.2000 N. State Rd. Margate, Florida USA
All State Van Lines Relocation, Inc. kept deposit, promised flexibility, Margate Florida
*Author of original report: The entire move was ridiculous
*UPDATE Employee: All State Van Lines Relocation Inc. Response
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On fairly short notice we found out that we had to move from the home we were renting outside Philadelphia. I immediately began researching for a moving company. I worked my way down to 5 companies, and after receiving quotes, went with All State Van Lines Relocation, Inc.
I spoke to their agent, David Seth, and explained that the move could be around the 15th of July, 2013. He tentatively put in that date and told me that any changes had to be done within a 48 hour notice (to keep their actual movers from showing up for a job that wouldn't be taking place).
Several days later I found out we had a bit more time to move than expected. On the 10th of July, 2013, I called and changed the date to the end of July, to better accomodate us.
Then I got surprising news that I had been hired for an overseas job. Now I no longer needed the movers since my household would be shipped via freight. I called All State and they now tell me that since I didn't initially give them 5 days notice of the FIRST change of date, that my deposit was NON-REFUNDABLE.
I found that on page 10 of the 19 page document they sent me, that the $1496 deposit was non-refundable.
Buyer beware.... oh, wait... you don't even have to buy, just put down a deposit and this company will keep your money.
This report was posted on Ripoff Report on 07/19/2013 11:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/All-State-Van-Lines-Relocation-Inc/Margate-Florida-33063/All-State-Van-Lines-Relocation-Inc-kept-deposit-promised-flexibility-Margate-Florida-1068433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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