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  • Report: #338362

Complaint Review: All Tune And Lube Brakes And More

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  • Submitted: Mon, June 09, 2008
  • Updated: Tue, June 10, 2008

  • Reported By: Najmah — Upper marlboro Maryland U.S.A.
All Tune And Lube Brakes And More
9499 Lanham Severn Road Seabrook, Maryland U.S.A.

All Tune And Lube Brakes And More I paid this company $339.79 to install brakes on May 8, 2008. I began to hear the brake drums making noises days ago and took the car back to the company this morning. The owner, Edmond, stated that he never worked on my vehicle. I told him he did in fact work on my vehicle. I had to leave to catch a train to work and left the car there. The company is refusing to check my brakes. Seabrook Maryland

*Consumer Comment: What part of this issue are you having difficulty with?

*UPDATE EX-employee responds: Better Business Bureau

*Consumer Comment: I'll use the EASY button

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I paid this company $339.79 to install brakes on May 8, 2008. I began to hear the brake drums making noises days ago and took the car back to the company this morning. The owner, Edmond, stated that he never worked on my vehicle. I told him he did in fact work on my vehicle. I had to leave to catch a train to work and left the car there. Upon my arrival at work, I telephoned the company and spoke with Edmond again. He then remembered me and had a major attitude about the fact that I left the car there without an appointment. he told me he would not be able to get to my car today because I did not schedule an appointment. I explained to him that my brakes are loose and making a rattling noise since his company fixed it. The description of service on my receipt is as follows: front brake service; semi-metalic pads; service caliphers (2); recondition rotors.

Najmah
Upper marlboro, Maryland
U.S.A.

This report was posted on Ripoff Report on 06/09/2008 06:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/All-Tune-And-Lube-Brakes-And-More/Seabrook-Maryland-20706/All-Tune-And-Lube-Brakes-And-More-I-paid-this-company-33979-to-install-brakes-on-May-8-338362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Consumer Comment

What part of this issue are you having difficulty with?

AUTHOR: Robert - (U.S.A.)

You had FRONT brake work done. Now you need REAR brake work done. The two are NOT the same.
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#2 UPDATE EX-employee responds

Better Business Bureau

AUTHOR: Anonymous - (U.S.A.)

I have posted my complaint to the Better Business Bureau. We might not be able to get our money back but the BBB has a place that we can post our complaint and warn others. Let's at least do that. I told them that I was going to be a thorn in their side and I never break a promise.
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#3 Consumer Comment

I'll use the EASY button

AUTHOR: Robert - (U.S.A.)

You claim the drums are making noise. Those are in the rear of the vehicle.

You also admit your invoice shows the front brakes as the ones repaired by ATL..."The description of service on my receipt is as follows: front brake service; semi-metalic pads; service caliphers (2); recondition rotors."

You have no claim.
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