- Report: #293095
Report - Rebuttal - Arbitrate
Complaint Review: All Tune And Lube, Troy Michigan
All Tune And Lube, Troy Michigan2820 Rochester Rd Troy, Michigan U.S.A.
All Tune And Lube, Troy Michigan Provided lackluster repairs at an outrageous price, held van hostage with $110 dollar fee. Troy Michigan
*Consumer Comment: great people,amazing service and prices
*Author of original report: ...
*Consumer Comment: Let me get this straight
*Consumer Comment: All Tune and Lube Owner in Northern Virginia
After speaking to them Monday they told me it would cost me $829. I could not afford it, so I checked around and decided I'd just buy the parts myself, I could get them all new for around $200, and the work would probably take me a few hours. So I decided to go about it that way, and upon telling them of my idea, they told me that they had a disassembly fee, and with the $45 dollar towing it would cost me $110 to get my van back. Due to the distance from home (30+ miles), gas, a dolly and the inconvenience was not worth it and I decided to let them take care of it. By this time they said they could do it for $450.
That was with them welding the problem and just jerry rigging the thing. When I drove off with my van I was appeased, the problems were seemingly gone. Once I hit the freeway, however, they reared their ugly heads once again. So I called a junk yard, bought the part they replaced for $45 bucks, and replaced it myself. I found that they stripped 2 nuts, and forgot to put a seal in which prevents air from getting into/onto the wheel bearing and hub assembly.
I was a fool in allowing someone else to work on my vehicle. Their entire plan was to get my van in their shop so that they could beat anyones deal by utilizing the $110 towing/disassembly fee. I feel cheated, and although it was my fault that this happened to me, based on my experiences I can say with confidence that this is an untrustworthy and uncouth company. So hopefully if you're reading this, you'll heed my warning and avoid ever doing any business with All tune and Lube.
Lincoln Park, Michigan
This report was posted on Ripoff Report on 12/19/2007 08:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/All-Tune-And-Lube-Troy-Michigan/Troy-Michigan/All-Tune-And-Lube-Troy-Michigan-Provided-lackluster-repairs-at-an-outrageous-price-held-293095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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