- Report: #1026153
Report - Rebuttal - Arbitrate
Complaint Review: All Tune and Lube
All Tune and Lube6718 illinois route 83 Darien, Illinois United States of America
All Tune and Lube a bunch of cocky clowns think their knock off parts r the best Darien, Illinois
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We dropped it off and picked it up and then noticed it was still leaking. So we took it back the next Saturday, January 19th. Told the manager and he said they would fix it. We went back that afternoon to pick it up again. The next day noticed it was still leaking. So we took it back again the next Saturday, January 26th
The manager this time gave us an attitude about the whole situation and said he only uses international parts because they are the best.
So now he had to order a jeep part to put on a jeep. Apparently his international parts are not best for all vehicles. So we had to bring the jeep back on Monday night, January 28th, so they could work on it the next day. It hasn't leaked since. This cost $293.09 plus $27.97 for the oil change.
I wrote a letter complaining and mailed it to the main headquarters but they aren't responding. So now I highly recommend no one go to this place. You get nothing but bad attitude from them. They only use the parts they want on the vehicles, not caring about your safety in your vehicle. Only caring about you having to come back and spend more because something else will go wrong and they will have to fix that too.
This report was posted on Ripoff Report on 03/09/2013 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/All-Tune-and-Lube/Darien-Illinois-60561/All-Tune-and-Lube-a-bunch-of-cocky-clowns-think-their-knock-off-parts-r-the-best-Darien-1026153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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