• Report: #693753

Complaint Review: All tune and lube

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, February 10, 2011
  • Updated: Thu, February 10, 2011

  • Reported By: Jay — Easton Pennsylvania United States of America
All tune and lube
2600 William Penn Highway easton, Pennsylvania United States of America

All tune and lube , Guru Auto World Overcharging unknowing customers easton, Pennsylvania

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I stopped by Guru Auto/All Tune and Lube in Easton PA. I asked for a state inspection (57.00)and an oil change(30.00) as listed. Mechanic said it would take about an hour to get it done. After about 30 minutes mechanic came out and told me I needed to replace front brake pads or I would not pass the inspection.I asked him for an estimate and he drew up one for $180 on top of the $97.00 in total of over $280 for the whole job. I asked him if I would have to pay for the State inspection again and the mechanic told me that I WOULD have to pay again and would be wasting my money. Left without too much choice I agreed to have him go ahead and do the job for total of $280. While I waited I came upon a pricing list for the exact job on a paper with coupons describing the exact job the mechanic told me I had to get done for $89.95. It read "BRAKE PADS & INSTALLATION 89.95-Install new pads or Shoes.Includes Semi Metallic Pads and resurfacing rotors.I asked for the mechanic he came out after 30 minutes and upon seeing me with the advertisement said,"YOU CANT USE THAT." I asked him why not,he said, "That's the OLD pricing." I asked why then there was a whole stack of it on the table lobby to which he replied, "You agreed to the estimate when you didn't know about that pricing."I felt cheated and asked to see the manager.The female manager became aggressive and told me it was not their POLICY to do business that way and would not give the keys to my vehicle unless I made the payment in full. When I told her I would call the police to rectify the situation she began yelling and screaming for me and my wife to get the f**k out of her store until the police came. I left the store and the police came after a while but the police officer said he could not tell them what to do since it was 'a civil matter' and I had the right to 'file a complaint to the magistrate or the BBB' but there was nothing he could do.And pretty much advised me to make the payment since I could not get the keys to my car until I did. We made the payment and left. Name of mechanic was Mike Micoy and manager was Tiffany

This report was posted on Ripoff Report on 02/10/2011 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/All-tune-and-lube/easton-Pennsylvania-18045/All-tune-and-lube-Guru-Auto-World-Overcharging-unknowing-customers-easton-Pennsylvani-693753. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on All tune and lube

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

Wal-Mart.com USA, LLC


Ripoff Report Legal Directory