• Report: #115860

Complaint Review: AllTel Communications

  • Submitted: Tue, November 02, 2004
  • Updated: Tue, November 02, 2004

  • Reported By:Virginia Beach Virginia
AllTel Communications
One Allied Drive;Little Rock, Arkansas 722022-2099 Virginia Beach,, Virginia U.S.A.

AllTel Comunications ripoff fraudulant billing dishonest BEWARE Little Rock Arkansas

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Looking for anyone who has a ligitimate claim against AllTel to join a class action suit! My husband had an account with 360 communications cellular prior to the merger/takeover with alltel. We recieved a postcard from 360 that said "if you want to continue service with us/ alltel , please send in this post card.

We NEVER sent in the card. Took the phone apart and stuck it in a closet. A few months later we recieved a bill from alltel. I called and asked what this was for. I was told they had my husbands signature on file. I said "REALLY ?" I asked them to fax over a copy of this "contract. Of course they didn't.

To make a long story short, I went ahead & paid this bill after they sent it to collections , and told them to never bother us again. They turned around AFTER the bill was paid and reported this bill as an unpaid collection. I called and complained several times, faxed over our reciept, and even faxed over the check! Several times over!

The bill was paid in 1999 and since then I have gotten this bill removed from my husbands credit only to now have it show up under a different acct # and my husbands name removed from the original account !

Alltel says we have to call the collection company. The collection company says call alltel or call the cra's and "tell them to remove it". Just since fri,
I have spoken to at least 6 different people in various offices at alltel all for nothing.

I told them that they were breaking the laws set by our government and that i was going to have to get an atty. One guy TOLD ME I SHOULD THAT WHAT HE WAS LOOKING AT THEIR SCREENS MADE NO SENSE! but the others were either saying "ok" but wouldn't give me any info, of saying well give us a day" well that day was monday. I called today and Sherry @ {1-800-672-2051}was unreachable had to talk to others and she was supposedly "handling " it.

Virginia Beach, Virginia

This report was posted on Ripoff Report on 11/02/2004 08:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/AllTel-Communications/Virginia-Beach-Virginia-23454/AllTel-Comunications-ripoff-fraudulant-billing-dishonest-BEWARE-Little-Rock-Arkansas-115860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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