- Report: #1043691
Report - Rebuttal - Arbitrate
Complaint Review: Allegiant Air
Allegiant Air8360 S. Durango Dr Las Vegas, Nevada United States of America
Allegiant Air No money back refunds with trip flex, Voucher only good for so long, no customer service Las Vegas, Nevada
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We supplied the airline with notes from doctors etc... and its just short of criminal that a company can take a position of sorry no refunds, no extentions based on these circumstances. To compound matters worse, dont try and book anything as I have tried to call for days to no avail. The operator continues to say that there are to busy and call back later. I would never ever ever even refer this company to my worst enemy as any airline which will take your money, charge you insurance to make changes and cancel however doesn't answer the phone. If you search more info on this company you will see I am not the only one. Knowing what I know now about this company I would never have booked and it looks like even if I could use my voucher getting hold of anyone is impossible. Its a scam, its dishonest, its crazy to think that we book a holiday in advance so you can also book holidays with work and business and now being forced to travel at a time not only can we not travel due to health but also we could never book the the time off. ABSOLUTE scam and beyond reason.
Let's hope that in the end its people vs Allegiant Air cause google it and you will see I am not the only one faced with challanges like this.
This report was posted on Ripoff Report on 04/16/2013 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Allegiant-Air/Las-Vegas-Nevada-/Allegiant-Air-No-money-back-refunds-with-trip-flex-Voucher-only-good-for-so-long-no-cus-1043691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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