- Report: #465548
Report - Rebuttal - Arbitrate
Complaint Review: Allegiant Air
Allegiant Air4550 Terminal Rd Rapid City, South Dakota U.S.A.
Allegiant Air Charging for gate passes Rapid City South Dakota
*General Comment: appalling situation
*Consumer Comment: Age..
*Consumer Suggestion: Doesn't she have a cell phone?
6/27/2009 9:30 (MDT) Rapid City Regional Airport- Allegiant Air-Rapid City, SD Her grand mother took her to the airport and checked in. She asked for a gate pass to take my daughter back to the gate. Allegiant Air refused stating we do not give gate passes, but for another $100 dollars you can buy a unacompied minor ticket and you will allowed to go with her to the gate. Again she stated; she's 12 yrs old I just to make sure she get on the plane ok. My mother in law then asked to speak with supervisor, who stated the same thing as the ticket agent did. My mother in law again repeated why, the supervisior then got and said we need $100 so you can take her to the gate. I have never heard of such a thing. I called multiple airlines and not single one, except for Allegiant Air is charging for gate passes.
This report was posted on Ripoff Report on 06/27/2009 11:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Allegiant-Air/Rapid-City-South-Dakota-57703/Allegiant-Air-Charging-for-gate-passes-Rapid-City-South-Dakota-465548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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