- Report: #755741
Report - Rebuttal - Arbitrate
Complaint Review: Allegro Medical
Allegro Medical1833 West Main Street, Suite 131, Mesa, Arizona United States of America
Allegro Medical Allegro Medical Deceptive Sales Practices Mesa, Arizona
On "non-returnable items" Allegro Medical buries a small disclaimer on the 2nd screen of the product description. If the buyer does not scroll down, the disclaimer is not visible. Further, the disclaimer is in a smaller, plain black font with a small orange triangle. The majority of the product knowledge is in larger bolded font in a multitude of colors making the disclaimer hard to notice. The orange triangle is actually suppressed and will not print if you print the product page.
Allegro Medical could easily add a pop-up item during the purchase process to advise customers that they are buying an item for which Allegro Medical will not accept a return. As a buyer, this would cause me to evaluate whether is the appropriate avenue or provider for this product.
Also, if Allegro Medical "authorizes" a return, they impose a re-stocking fee. There is no reference of restocking fees during the purchase process. The re-stocking fee language is buried in their return policy and states "Some non-defective products may be returned for credit or exchange. Those returns authorized by AllegroMedical.com are subject to a restocking fee of
up to 30%, and must be completed within 30 days of the date of invoice." And there is no reference to re-stocking fees in any of the product materials.
Lastly, Allegro Medical adds no value. They do not inventory product. The products I bought were shipped not from Allegro Medical but from different locations around the country increasing the shipping cost.
This report was posted on Ripoff Report on 07/20/2011 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Allegro-Medical/Mesa-Arizona-85201/Allegro-Medical-Allegro-Medical-Deceptive-Sales-Practices-Mesa-Arizona-755741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.