• Report: #686388

Complaint Review: Allentown Window Pros

  • Submitted: Tue, January 25, 2011
  • Updated: Tue, January 08, 2013

  • Reported By: ripped off — wrong turn Pennsylvania United States of America
Allentown Window Pros
2231 Walbert Ave Allentown, Pennsylvania United States of America

Allentown Window Pros Deceptive Sales, fraud Allentown, Pennsylvania

*UPDATE EX-employee responds: Ignore post for "Not the same Company"

*REBUTTAL Owner of company: NOT THE SAME COMPANY

*Author of original report: your welcome

*Consumer Comment: So Sorry

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I purchased windows from Allentown window pro's 5 years ago, and was totally scammed, but the biggest scam was they altered our application to get us approoved! talk about embaressed we paid 20,000 dollars for 10 windows, 3 sliders and a 6x5 picture window, we informed the salesman that we could not afford any windows unless the loan paid off 7500.00 in credit card debt, and we were assured the price included paying those off. when they came to have us sign it didn't mention the payoff. I called and they said that after the windows are installed we would get a check, well that never happened and they denied ever claiming that.

When we were called by Amerifirst about refinancing they said our house appraised at 135,000, I asked for a copy of the application, and it had been altered. We apid 79,000 for the home and had 6000.00 granted into the loan for closing cost, the application said we paid 135,000 for the house with 6000.00 down. needless to say we were stuck with it because they led us to believe we would get the 7500 to pay off the cards and by the time we found out we would not get it the cancellation period had expired.

Our windows now leak cold air from the frames and where the top and bottom meet. prior to that we felt cold air coming in from all around the casing inside, I pulled the casing off to find no insulation around anyy of the windows, when i called I was told that was not their responsibility!! so I had to re-insulate all of the windows myself. I have tried to call them 3 times about the leaks, I have left 3 messages with no return call, and the 877 number goes directly to a bust signal.

I was told and have a written lifetime guarantee, but thats not worth anything if you can't contact them, and when I did talk to them about the insulation the person i spoke to was rude and wasn't going to do anything. So bottom line is, they are there to rip you off and once they have your money they want nothing to do with you, their sales people last as long as it takes to figure them out, they guy that sold me was gone a week later, the forman I worked with owned his own company and was sued for ripping people off!!! This company is bad news, and their product is no better than the ones you can buy at a home improvement store. They have a demo that shows them hold a propane torch on the glass and you can't feel the heat, i wish my windows were made of the same stuff because my windows are ice cold, and I have drafts coming in from the frames!!

Beware, and make sure of what you are signing! keep saying no, they will drop their price in half...I wish I did that, I have been taken to the cleaners by them, fortunatly i was able to pay off the loan, or i would have been stuck withh it for 20 years, and it also caused my home to be backwards in equity, if this report prevents one person from doing business with them then I will feel good about it, and if anyone out there can help me recoupe some of my money I am all ears!!!

There is more to my story but I don't have time to put it all down!!

 


This report was posted on Ripoff Report on 01/25/2011 12:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Allentown-Window-Pros/Allentown-Pennsylvania-18104/Allentown-Window-Pros-Deceptive-Sales-fraud-Allentown-Pennsylvania-686388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Allentown Window Pros

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Ignore post for "Not the same Company"

AUTHOR: Jay - (United States of America)

I regret to acknowledge that I worked for window pros. I feel just as let down and swindled as everyone I was forced to rip off (until I told Brian Moore to shove it up his fat a*s). I'm sure the boys in jail did that for him anyway. Anyhow... The guy who wrote "not the same company... Blah blah blah" is Joe Stoffey. His family owns window pros. In fact, he runs the whole operation and the sales department. Maybe he turned over a new leaf and finally stopped knowingly ripping people off and delivering a crap product? However, do yourselves a favor... Stay away from ANY company that has his name attached to it. Gutter Magician, Sunroom Pros, Window Pros, or that other one he claimed was legit. You'll save thousands and won't be fooled like hundreds before you. Stoffey prays on the poor and promises anything. Hope this helped.
Respond to this report!
What's this?

#2 REBUTTAL Owner of company

NOT THE SAME COMPANY

AUTHOR: Joseph stoffey - (U.S.A.)

We reside at the same location as Window Pros.  WOW what a mistake.  It sounds like you had a bad experience and I am sorry for that.  The reason I am writing is because Gutter MAgician and Green Eco Solutions are in no way affiliated with Window Pros.  If you could modify your complaint to address Window Pros it would be greatly appreciated.  We get these types of complaints from time to time and it really upsets us. Thank you for your help.
Respond to this report!
What's this?

#3 Author of original report

your welcome

AUTHOR: ripped off - (United States of America)

That made my day I am so glad we could help!!! I will contact the attorney generals office thanks for your advice!!!! this is in response to the person who thanked me for posting the report, and to follow up, i still have not gotten a return call from them!!!
Respond to this report!
What's this?

#4 Consumer Comment

So Sorry

AUTHOR: saved by rip off - (United States of America)

I am so sorry to hear that you had a problem with Allentown Window Pro's. I want to thank you for posting this report. We thank you from the bottom of our hearts! Your posting saved my in-laws $22,000.00 after your report we continued to research and found that you should contact the Pennsylvania Attorney Generals office at attorneygeneral.gov Allentown window pro's was sued by the Pennsylvania Attorney Generals office $ 160,000. Please contact them. From what I have researched I believe they have had numerous names. I believe they were Allentown Window pros, The Gutter Magician, Green Eco Solutions, Econ Solar. Please, please, please contact the attorney generals office and hopefully they can help you. Thank you again for taking the time to post this report and save my inlaws a lot of money that they didn't have. When I was reading them your post they kept saying that's what he did and that's what he said. It really hit home with them. Thank you Again, Good Luck
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X