Alliance One Receivables Management Inc. Alliance One Deceptive Debt Settlement Tactics Trevose, Pennsylvania

about 2 weeks ago i entered into what i thought was debt settlement agreement with Citibank on a $12,000.00 debt that was originally $7,000.00 before they began adding interest charges and assessing overdraw penalties. after receiving an offer of a settlement from another company in april (plot spoiler alert: tax time) i received new communication from this company. i agreed over the phone to settle the debt for the same $4,000.00 amount the previous company had offered. this was a big mistake. i let them take the first $1,333.00 payment out of my bank account and now they have sent me another letter that completely ignores the settlement agreement and creates the perception that i am only paying them on the total amount of my debt.
i spoke to a customer service representative who assured me this settlement, which he referred to as a "debt settlement opportunity" was valid, and in spite of the fact that they have sent me nothing to reassure me that i am dealing in faith with a company who is doing the same with me, i could "take his word for it".

after researching this companies history on the internet i believe i have made a grave mistake in not getting the agreement in writing first, also i should have tried harder to deal directly with CitiBank and have them send me a written debt settlement agreement first.

i will update this if i am able in the future, but the stress i have placed upon my life over this debt may render me unable to do that. it is obviously further exacerbated by my aforementioned current dilemma.