- Report: #971410
Report - Rebuttal - Arbitrate
Complaint Review: Allianz Global Assistance
Allianz Global AssistanceInternet United States of America
Allianz Global Assistance Allianz Travel Insurance Worthless Internet
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When I had to extend my trip an extra week because my mother's doctor requested I stay with her while recovering from chemotherapy, Allianz claimed they couldn't get enough information from her doctor to complete the claim.
After many faxes, email, and phone calls to Allianz and the doctor's office, Allianz is still claiming they do not have "sufficient information" to process the claim. I have requested they contact the doctor directly or contact my mother directly to obtain this "information" they say they need, but so far, no one from Allianz has contacted either.
Bottom line: this is a scam. Don't waste your money. Don't be fooled by their promises of a refund for alterations in your travel schedule, unless you're ready for the "runaround" and a lot of frustration...
This report was posted on Ripoff Report on 11/19/2012 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Allianz-Global-Assistance/internet/Allianz-Global-Assistance-Allianz-Travel-Insurance-Worthless-Internet-971410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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