- Report: #961581
Report - Rebuttal - Arbitrate
Complaint Review: Allianz Global Assitance
Allianz Global AssitanceP.O. Box 71533 Richmond, Virginia United States of America
Allianz Global Assitance Refused to pay claim for cancelled trip due to a medical emergency Richmond, Virginia
*Consumer Comment: always denying claims
*Author of original report: Hip infection was NEW condition
*UPDATE Employee: Jackie, Help Team
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Two days later, he noticed that the incision was starting to swell. The doctor told him to go to the ER immediately and he was admitted and had two emergency surgeries to remove the infection. Because of this infection, he was unable to travel.
Allianz Global Assistance claimed that the underlying condition of a bad hip was pre-existing so they would not cover the air travel. The condition that caused him to not be able to travel was an infection, not a hip replacement. He had recovered from the hip surgery and was able to walk normally up and down stairs.
I do not recommend this company for travel insurance as they will find a way not to pay out on legitimate claims.
This report was posted on Ripoff Report on 10/29/2012 11:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Allianz-Global-Assitance/Richmond-Virginia-23255/Allianz-Global-Assitance-Refused-to-pay-claim-for-cancelled-trip-due-to-a-medical-emergen-961581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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