• Report: #952896

Complaint Review: Allianz Global Travel Insurance

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  • Submitted: Tue, October 09, 2012
  • Updated: Thu, October 11, 2012

  • Reported By: Brownbomber2 — Laddonia Missouri United States of America
Allianz Global Travel Insurance
P.O. Box 71533 Richmond, Virginia United States of America

Allianz Global Travel Insurance Ripoff Richmond, Virginia

*UPDATE Employee: Jackie, Help Team

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Do not buy from these people, they are ripoff artists. I purchased airline tickets along with their travel insurance 10 months in advance. Two days prior to my departure, I had to cancel my trip due to a inner ear infection preventing me from flying. I filed a claim with them, only to have it denied, because my doctor had treated me for a sinus condition the year before. In my opinion they stole my money, by issuing the policy and not reimbursing me for the tickets as promised. They are no more than scam artists to me. I will be reporting them to everyone that will listen, including the states attorney general of Virginia.

This report was posted on Ripoff Report on 10/09/2012 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Allianz-Global-Travel-Insurance/Richmond-Virginia-23255/Allianz-Global-Travel-Insurance-Ripoff-Richmond-Virginia-952896. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Jackie, Help Team

AUTHOR: Access America Help Team - (USA)

Hello

Jackie from the Help Team here.  Were sorry to hear that you had to cancel your trip, and we apologize that we were unable to provide you with coverage in your situation. I dont know the exact details of your case, but one thing Id like to point out is that travel insurance is like any other type of insurance in that there are terms, conditions and exclusions that affect coverage. As you may know, the product you purchased did not include coverage for existing medical conditions.

Should you have additional questions on the outcome of your claim, or if youd like to get a better understanding of the policy you purchased, please call our customer service line at 1-800-419-8016. Once again, we apologize that we were unable to provide you with coverage.

Regards,
Jackie, Help Team
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