• Report: #1161309

Complaint Review: Allianz Travel Insurance

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  • Submitted: Fri, July 11, 2014
  • Updated: Fri, July 11, 2014

  • Reported By: Norm — Largo Florida
Allianz Travel Insurance
9950 Mayland Drive Richmond VA , Virginia USA

Allianz Travel Insurance Misleading conditions of insurance coverage Richmond VA Virginia

*UPDATE Employee: Further Assistance

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Insurance purchased for Delta trip to Scottland -- first flight segment had fire, had to land, missed international connection in NYC.

Allianz refused coverage saying I was "delayed" not interrupted.  Delta lost return reservation; flight home was late and missed connection home.

Allianz agents were not pleasant for the most part; some even rude.

Failed to honor the advertised condition of coverage.

 

 


This report was posted on Ripoff Report on 07/11/2014 10:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Allianz-Travel-Insurance/Richmond-VA-Virginia-23233/Allianz-Travel-Insurance-Misleading-conditions-of-insurance-coverage-Richmond-VA-Virgini-1161309. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Further Assistance

AUTHOR: Alexsis - ()

Hi Norm, I'm very sorry to hear about your experience. We aim to provide quality customer service 100% of the time, and we'd like to help you if we can. Please email your name and claim number to help.team@allianzassistance.com.

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