- Report: #888361
Complaint Review: Allianz Travel Insurance
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| Allianz Travel Insurance P.O. Box 71533
Richmond, Virginia United States of America |
|
Allianz Travel Insurance Access America Does not make readily available insurance documentation. Richmond, Virginia
*Author of original report: Investagation??
*UPDATE Employee: Jackie, Help Team
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This report was posted on Ripoff Report on 05/25/2012 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Allianz-Travel-Insurance/Richmond-Virginia-23286-4684/Allianz-Travel-Insurance-Access-America-Does-not-make-readily-available-insurance-document-888361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Investagation??
AUTHOR: loves to fish - (United States of America)
SUBMITTED: Sunday, June 03, 2012
There are several reputable companies out there that are very easy to deal with and typically you are not "Under Investigation" because of a back injury and unable to fly. With most of those companies you don't need documented proof to cancel your trip. Look into them before selecting Alianz Travel Insurance! There is a very good reason Alianz Travel Insurance had to change there name from Access America. Look on RipOff.com. That will tell all!!!
Investigation huh!
#2 UPDATE Employee
Jackie, Help Team
AUTHOR: Access America Help Team - (USA)
SUBMITTED: Wednesday, May 30, 2012
Jackie from the Help Team here. Were sorry to hear that you injured yourself and are now unable to travel. Further, we apologize if you feel that the claims process is extensive, but we do need the specified documentation in order to properly investigate your claim. By paying only legitimate claims, we are able to keep prices low for you and our other customers.
If you have further questions about the policy you purchased, please call our customer service line at 1-800-284-8300.
Regards,
Jackie, Help Team
