- Report: #988915
Report - Rebuttal - Arbitrate
Complaint Review: Allianz Travel insurance
Allianz Travel insuranceInternet United States of America
Allianz Travel insurance Warning! Do not use if you've had any health issues in previous 6 months Internet
*Author of original report: Thank You Orbitz
*UPDATE Employee: Allianz Global Assistance Response
*REBUTTAL Owner of company: Orbitz
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It was the second eye issue I had within 6 months, although my eye surgeon told me they were 2 separate issues. Needless to say, Allianz Travel Insurance (the provider from Orbitz) was unwilling to listen to my case and did not refund ANY, even a portion of my money. So, not only did I loose $1,600 in airline tickets, but I also lost approx $100 in insurance - a total rip off.
My eye issue was described to me as if you broke your left arm 6 months ago, then fell and broke your shoulder - although they were on the same part of the body, they were 2 separate issues - According to Allianz, there was a history of pre-condition, therefore no refund, no negotiation, no discussion.
I have been in the travel business for 14 years, and I fully understand that Insurance companies are there to make money, but their complete lack of willingness to have a manager discuss the issue with me has forced me to write this warning. I will never purchase travel insurance via an online company again.
This report was posted on Ripoff Report on 12/30/2012 08:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Allianz-Travel-insurance/internet/Allianz-Travel-insurance-Warning-Do-not-use-if-youve-had-any-health-issues-in-previous-988915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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