Complaint Review

Allied Business Schools

Report: #207401

Submitted:
Tue, August 22, 2006
Updated:
Wed, October 29, 2008
Reported By:

Hibbing Minnesota
Name:
Allied Business Schools
Address:
22952 Alcalde Drive Laguna Hills, California U.S.A. Phone:
888-501-7686
Category:
Adult Career & Continuing Education

Allied Business Schools This School is a Complete Joke - Misrepresentation - Scam - No Customer Service Laguna Hills California

*Consumer Comment: Doesn't Seem As Bad As All That For Real Estate Course


I enrolled with Allied Business Schools in August of 2005 for their medical transcription course. I researched for what seemed like months on which study-at-home schools would be the best, which are the most helpful, and basically which school would help me with my future.

I found many schools that were so-called reputable, with low, low enrollment fees, but many complaints from students who had made the mistake of investing in the education the schools promised to provide. I decided that where my education and future were concerned, money was not an object.

Allied Business Schools seemed to be best choice for a study-at-home school. It promised to give 24-hour customer service and help with any questions. I paid the tuition in full, and began my course with Allied right away.

My disappointment was clear immediately. I had only received part of my materials, and upon calling and telling them about receiving only part of my study tools, they made it sound as though I really had received them and, maybe (just wanted to keep them for free?) After many an email, I finally received a notice telling me that I would be receiving another shipment of my materials, and many weeks later, I did receive them.
A bit annoyed, I carried on with my studies and everything seemed to be going along track fine.

Upon finishing the first part of my course, I was excited that my course was finally coming to a close. But something seemed to be missing.

After seeing that I had been studying at home, a relative of mine decided that she should also enroll in the course. She is a mother who took out a loan to take this course and be able to study at home, at her own pace, and still look after her children. I learned from her that I was indeed not close to finishing my course - there was ANOTHER phase of this course that I needed to take, she had received every material immediately.

I contacted Allied Schools again, and this time, not only were a few materials missing, but an entire phase of my course was not sent to me. I was missing three books, a foot pedal, medical CDs, practice reports, and study guides. On top of this, once again, the school made it sound like I was trying to get something for free.

I began on the second phase of my course earlier this year in 2006, and now in August of 2006, a year later, I am finally drawing to the close of my course.

On day, I logged into "My Progess So Far" page on the Allied website, and I was not allowed into the website.

"YOUR ACCOUNT HAS EXPIRED. PLEASE CONTACT ALLIED TO REENROLL." flashed in front of my face.
I emailed them right away, asking what was going on, I was very behind in having my transcripts graded, and this wasn't the best time to be locked out of my studying.

Three days later, I still had received no reply. I called the customer service line, and asked very politely what was going on. This was, after all, a "go at your own pace" course.
The lady on the phone was extremely rude and only repeated exactly what the website had told me, "Your account has expired. You need to reenroll."
Excuse me? Come again? Pardon? I paid over $1,700 to take this course, and exactly at the one year mark of my studies, they deactivated me. I was speechless.
The lady then said simply, "I'll give you a 3 month extension."
Well, how KIND of her!!! Bless her soul.

I hung up the phone, and vowed I would do anything I needed to make sure anyone I knew would not get involved with this school.
Had I not been so sure I could finish the course in 3 months, I don't know what I would have done.

Not ONCE, not ANYWHERE on Allied's website or brochures does it say that you have one year to complete their course. They push the "study at your own pace", and are hoping you will take as long as you need so that you will pay for tuition twice to finish what you started.

On their website, their survey asks, "How long do you think it will take you to complete this course?" Wouldn't that be a fine opportunity to place the information that you only have one year to complete this course? At the top of your progress page on their website, there is a tally of the days you have been enrolled, saying simply, "You have been enrolled for XXX days. As soon as all assignments are completed, you may take the final!" Wouldn't THAT be a fine opportunity to inform the student that their precious time is running out?

Allied Business Schools is nothing but a scam. They are looking for you to fail, they are looking for you to fall into that trap and either not receive your certificate, or to simply pay the tuition again. They are sickening.

I don't even know what my relative will do about this. Having two small children, she is extremely far behind in her studies, not even through the first phase of the course, falling back on the old comfort that she can "take her time" and her year is nearly up. Not to mention that she is paying interest on her loan for this course that she will not be able to finish.

Now that I have only a few short weeks left in my course, I anxiously awaited the results of my midterm test. I receive the email saying that I did not pass it.
And? Could I have some more information than that?
The information provided on their website states that the FINAL exam may only be taken when the midterm is passed, and you are NOT allowed to retake it. What does that mean? Does that mean that after all this, I'm done-for? That there will be no final? That I cannot move on? I have still not received a reply concerning the latest issue.

All I have to say is that if you are planning on studying at home for ANY of their courses, you will be better off going through a very cheap, very tasteless, very frowned-upon school than even considering for a moment to give Allied Business Schools a dime of your hard-earned money. At least, then, you will be able to have the OPTION of finishing your studies.

Erica
Hibbing, Minnesota
U.S.A.

This report was posted on Ripoff Report on 08/22/2006 05:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Allied-Business-Schools/Laguna-Hills-California-92653/Allied-Business-Schools-This-School-is-a-Complete-Joke-Misrepresentation-Scam-No-Cu-207401. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Doesn't Seem As Bad As All That For Real Estate Course

AUTHOR: Miriam - (U.S.A.)

I decided to go into real estate and looked around for a good place to take the required three courses quickly so that I could take the exam and get my real estate salesperson's license in California. The lowest price I found (by less than $50) was with Allied Schools through a real estate company in my city. I've been enrolled for about ten or eleven days and everything is going really well for me. I received my course books in the mail within a day or two of enrolling in the course, and nothing was missing. I've been taking the online quizzes and am a little over a third of the way done with all three courses. The only problem I had was that I was told by the woman at the real estate company that partnered with Allied Schools that I should have my username and password within 24 hours, and when I still didn't have it after 27 or 28, I sent her an email and she got back to me with them quickly. I got a phone call a few days after I enrolled from the customer service department of Allied Schools giving me a number for their tutoring helpline and asking me if I had any questions. I haven't had any questions and I haven't needed the tutoring helpline, so I can't say much about those.

I'm truly sorry for the OP's experience. It sounds really awful. My courses only required three books (one for each course), no special materials like foot pedals. My courses were also much cheaper than the OP's, at $255. I do know for certain that at least as of October 2008, Allied Schools does make it VERY clear that you have one year to complete the courses. This was stated multiple times when I enrolled and also when I logged in for the first time to each course. Maybe it was different when the OP signed up, I don't know. But they made it very clear to me. I'm sorry the OP had such trouble with them. It sounds like the OP was just on the bad end of a lot of unfortunate interactions and mishaps, but it is my opinion that the school itself, or at least the real estate courses I'm currently taking, is not a scam or a rip-off. It seems like a legitimate school that may have had a bit of floundering around when dealing with the OP, which is quite unfortunate. I hope the OP and her relative have better luck with their studies in the future.
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