- Report: #546935
Report - Rebuttal - Arbitrate
Complaint Review: Allstate Insurance Company
Allstate Insurance CompanyInternet United States of America
Allstate Insurance Company I called 1-800-Allstate and was placed on hold for 4 hours! Internet
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I called 1-800-ALLSTATE to obtain an auto insurance quotation. After undergoing a very lengthy and frustrating cross-examination by a virtual receptionist, my call was transferred, after which I was informed that my call was very important and that my wait time was 5 minutes. Over the 4 hour wait, a recorded message periodically informed me that my call was very important and that an insurance representative would be with me momentarily. Finally, I gave up waiting, fearing I would be on hold for days.
This report was posted on Ripoff Report on 12/29/2009 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Allstate-Insurance-Company/internet/Allstate-Insurance-Company-I-called-1-800-Allstate-and-was-placed-on-hold-for-4-hours-In-546935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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