My friend and I went to get cellular phones at alltel. My friend was under my name. The representative said he would be under my name but it won't effect my phone if he didn't pay his bill. I made that perfectly clear or I wouldn't have done it.
The rep. told me it just saves him a background check. Anyway he didn't pay his bill and they shut my phone off (not his) mine. I payed my bill to the very end. He called alltel and made a payment arrangment. They turned mine back on. then he failed to make a payment and they turned both of ours off. I called them and explained I pay my bill fatefully, they apologized to me and explained they didn't no why my phone was turned off. well this happened alot over the term of the contract. Most of the time they would shut my phone off and not his. It was like they were punishing me because I payed my bill. It was close to the end of the cantract. They turned my phone off again, I got tired of all the argueing and explaining it wasn't me not paying my bill. So I left my phone off and went to another cellular phone company.
After almost a year I recieved a bill in the mail saying I owe 200.00 for breech of contract. NOW I ASK YOU HOW DID I BREECH THE COTRACT? FOR NOT CALLING THEM BACK UP TO BEG FOR WHAT I FATEFULLY PAYED FOR. I called them to explain to me they said I was payed in full I shouldn't have recieved it and to discard the letter. Well a year and a halve later I recieve a letter stating that I was turned over to a credit agency. I called the credit agency and they told me to call alltel, they needed something in writing. Alltel told me they don't put nothing like that in writing, but they will call them and straighten it out give them seven business days to here from them. It has been three weeks and it is still on my credit. I feel like I am a victum of misrepersentation. It has been almost 2 years and now they want to ruin my credit. I would rather pay an attorney a thousand dollars before i pay a nickel to alltel. I think this is about as low as a company can get.
portales, New Mexico