- Report: #34003
Report - Rebuttal - Arbitrate
Complaint Review: Alltel Cellular
Alltel CellularP.O.Box 8809 Little Rock AR 72231-8809 LittleRock, rkansas U.S.A.
Alltel Cellular Phone ripoff victimized many consumers Little Rock Arkansas
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They changed the accounts from the cell phone number to another account numbering system. I had 4 accounts and I do not know which account they are refering to.
I have ask for the cell number and they say they don't know call alltel. I call alltel and they say all my accounts are filed and they can not pull them up because they were closed some time ago. I am told by another person fron the credit services that this is not there problem just pay the bill and they hung up on me.
I have had nothing but crap from this company. They add charges every month till they decide to close the account even though I had called and canceled months before.. I call and finally get someone on the phone who understands and is willing to help and when they put you on hold I am disconnected.
I got to were I ask each person there name and even there ext. # so I can talk with them and you can never get them again.
You call them over and over only to here you never called. Shut off service on a phone for a 29.00 bill and in 1 month they diconnected and reconnected the phone only to charge for both, but they never recieved a payment so why did they reconnect and charge me for both.
How do I get the information to find out which account I am supposed to owe on? I am guessing its the last phone bill, but I paid that off through a management compay. This bill went up another 130.00 after the account was closed.
This report was posted on Ripoff Report on 11/01/2002 04:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alltel-Cellular/LittleRock-rkansas-72231-8809/Alltel-Cellular-Phone-ripoff-victimized-many-consumers-Little-Rock-Arkansas-34003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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