- Report: #751613
Report - Rebuttal - Arbitrate
Complaint Review: Alltel Wireless
Alltel Wireless1 Allied Bldg 5 Little Rock, Alabama United States of America
Alltel Wireless Allied Phone Company Disclosed and allowed personal information to be given to a family member and representative working for Alltel made changes to my account at the request of a family member which violated my personal Little Rock, Alabama
*Consumer Comment: Wrong
I never knew about the amount because of the changes made to the account without my knowledge. I found out about the past due thru my credit monitoring service by mail showing this collection. The bill had been going to the family member all along because I set the account up originally to add my family member. When I left the company, I then allowed my family member to continue having the account since they were unable to get an account without a deposit due to lack of credit. This family member I believed in and didnt ever see this coming.
My mistake was allowing them to disrespect my credit. The change was my contact phone number, this was the only way Alltel could contact me with changes to account by the family member, which they had always done in the 4years the account was active. The change came from an Alltel rep who took it upon themselves to make those changes which ultimately cause me to have a blemish on my credit that was not my fault. Alltel is making me pay for a wrong that is their fault. They refuse to remove it from my credit file and Im totally furious and plan to do what is needed to have this removed.
I will not EVER do business with them again. I hope to be apart of a class action suit against them......You don't give out personal information on someones account, then not want to rectify it. I have no respect for this company and urge others to beware. I should have never had to even pay the amount it wasn't my charge it was the family members charge, but I paid it because I took responsibility, Alltel needs to do the same....I have made numerous calls to Alltel and even wrote a letter to the CFO of Alltel, I heard absolutely NOTHING...they could care less...they got their money and don't give a sh*t about me....
This report was posted on Ripoff Report on 07/11/2011 06:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alltel-Wireless/Little-Rock-Alabama-72202/Alltel-Wireless-Allied-Phone-Company-Disclosed-and-allowed-personal-information-to-be-give-751613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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