- Report: #21833
Report - Rebuttal - Arbitrate
Complaint Review: Alltel cellular service
Alltel cellular serviceP.O. Box 8819 Little Rock,, Arkansas U.S.A.
Alltel cellular service ripoff Little Rock, Arkansas
*UPDATE EX-employee responds: No Roaming but Add Airtime from other months
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This month they cut me off for a bill I paid two weeks ago and then acted pissy with me when I complained about my service being interupted. They said that when I paid the bill I left a balance of 32 dollars. Although when that bill was paid I paid what they told me I owed.
I am currently searching for a new cellular provider but I am stuck with a 2 year contract with alltel or pay the early cancelation fees. I have had this service for 5 months and have not had a week of service I was happy with. I have been so upset with the service that I have threatened to throw the phone out the window of my car several times. I depend on the phone and when I most need it I have to use a pay phone because I have not service.
The bill is another thing. Who can understand why you are always over min. every month. I can use less than the min. aloud and I get a bill for 150 dollars over. The bill is confusing and if you ask a question of the service people on the phone they act like you are stupid and can't understand what they are saying. I am tired of Alltel and it would be worth it to pay the $200. to get rid of them.
Sistersville, West Virginia
This report was posted on Ripoff Report on 05/30/2002 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alltel-cellular-service/Little-Rock-Arkansas-72231-8819/Alltel-cellular-service-ripoff-Little-Rock-Arkansas-21833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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