- Report: #1070884
Report - Rebuttal - Arbitrate
Complaint Review: Alltel
Alltel1001 Technology Drive, , Little Rock, AK 72223 USA
Alltel After Move Alltel Hasn't Returned My Money Little Rock Arkansas
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June 8 2013 I moved to an Alltel non-service area. I'd been an Alltel customer since 2006. I called them & Alltel wrote a "Trouble Ticket". In early July, after more than 25 phone calls & faxing a utility bill with my name and new address to this company, Alltel determined I now lived in a non-service area. They said I would not be charged a contract early termination fee, but tried to keep the last payment for July that they took out of my checking account.
After over 20 phone calls they determined I was owed that last payment and said I would receive it within a week to 15 days. It's now July 29th and I have not received it. I've made an additional 2 phone calls and have received a new statement with a credit for the amount owed me. I will never let any company use auto-pay again after this, nor will I ever use Alltel, either.
This report was posted on Ripoff Report on 07/29/2013 06:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Alltel/Little-Rock-AK-72223/Alltel-After-Move-Alltel-Hasnt-Returned-My-Money-Little-Rock-Arkansas-1070884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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