- Report: #152031
Report - Rebuttal - Arbitrate
Complaint Review: Alltel
AlltelBuilding 4 Fifth Floor One Allied Drive Little Rock, Arkansas U.S.A.
Alltel Unethical Contract Extension, Extended my cellular contract because I purchased a phone that worked, ripoff Little Rock Arkansas
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The AllTel store replaced the phone under my phone insurance instead of warranty. So on my insurance I showed a claim. I called the customer service center numerous times about this worthless phone. I finally bought a T720 phone. Nothing was said to me about my contract being extended for 2yrs after that purchase. NOTHING. This was also at the alltel store in Salina KS 67401.
I called Alltel about my bill fluctuating month to month. I never went over my minutes and they give me some excuse, the run around etc. I asked to cancel my contract and they told me I would have to pay $200 to buy out my contract. I have been a faithful customer to this company since 2000 and multiple years prior to that.
I would advise anyone to do business with any other cellular provider but Alltel. There customer service is terrible. I feel that I have received absolutly terrible customer service.
This report was posted on Ripoff Report on 08/01/2005 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alltel/Little-Rock-Arkansas-72202-2099/Alltel-Unethical-Contract-Extension-Extended-my-cellular-contract-because-I-purchased-a-p-152031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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