- Report: #397002
Report - Rebuttal - Arbitrate
Complaint Review: Alltell
Alltell400 Howe Ahe Cuyahoga Falls, Ohio U.S.A.
Alltell ,Alltel is a fraud Cuyahoga Falls Ohio
*Consumer Comment: A good complaint sorry to hear this
I was billed $98.00 for my 2 Lines In Oct. I was paying a month behind. Also in Oct I was billed for Oct and Nov of my new plan. When I asked why I was told " Alltel has changed their billing, we now bill a month in advance not a month behind" That made my bill almost $300.00. I knoe that could not pay that all at once. So i started paying $50.00 when I got paid every two weeks. Lets do the math. That adds up to be $100.00 a month. One week I paid extra. I have paid a total of $280.00 since Oct 6th.
On top of all of this I have had to call them 6 time because they keep double charging me for text messages and they keep telling me I'm going over my text messaging. I have free text to any one in my circle also I have 400 text on top of that. There is no way I'm going over them. I just paid $50.00 on my account yesterday. I was told today that that pyment was not enough. If I do not pay the remaining $72.00 by friday Alltel is going to shut my phone off. This is horrible I have been trying to pay my bill. I did not ask them to double bill me.
Frustrated in ohio
This report was posted on Ripoff Report on 12/02/2008 12:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Alltell/Cuyahoga-Falls-Ohio-44221/Alltell-Alltel-is-a-fraud-Cuyahoga-Falls-Ohio-397002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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